I remember one client who had a Records Department with three very lovely ladies, none of whom could tell you what their job required. Basically they came to work every day and filled the day chatting or browsing the internet. They were always eager to help me with whatever research projects or other tasks needed doing, but it amazed me how they always had free time to help. Within a few weeks time, I had the complany close the Records Department and transfer all three ladies into departments where there was real work to be done.
Hard Times are upon us, we must quantify every expenditure. That means you must create a solid business case for every expense.
- Does it make sense?
- Is it necessary?
- What functions are performed for the cost?
- Can it be done cheaper?
- Can it be done better by someone else?
- Can we outsource it?