Voice over Internet Protocol, known as VoIP, is technology that routes telephone calls over an Internet connection. Your voice is converted and transmitted as data packets via Internet Protocol (IP). Modern systems allow you to communicate with any local, long distance, cellular, or international telephone number. In addition, calls can be routed anywhere you are, as long as you are connected to your network--even if you are out of your office. The features you know from traditional phone service are also available, such as call forwarding, three-way calling, caller ID, and redial.
VoIP for the Mid-Tier
Implementing VoIP in your business is a smart decision. You will no longer need traditional telephone service since your broadband Internet connection does the work. Because VoIP has penetrated the large enterprise market in recent years, it is becoming cost effective for the medium-sized market.
If your current phone service uses a Private Branch Exchange (PBX) system, chances are you can upgrade your existing system to use VoIP. These business phone services are available in a multiple formats and are increasingly accessible to the mid-tier business. Most existing PBX systems can be retrofitted with VoIP thereby saving your existing infrastructure.
It's time to consider VoIP as a viable cost saving platform that will transform your business communications.